If you are experiencing issues during license key activation or server errors caused by the WP ADA Compliance plugin complete the following steps before contacting us for support: Install the free Simple History plugin Complete the steps that are know to cause the issues From your WordPress dashboard, select Home > Simple History In the Read More »
WP ADA Compliance includes an option to scan your website using WordPress cron. Not only are cron scans a convenient way to locate issues on your website but they use less server resources. Complete the following steps to enable cron scans on your website: First ensure that your webiste is configured to execute cron jobs Read More »
The Elementor editor uses a great deal of code to built its various widgets. This extra code combined with a large numebr of links on a website can result in errors when content is saved. To correct this issues: Choose Web Accessibility > Settings from the Dashboard menu Click on the Scan and Notifications tab Read More »
In addition to the primary domain, you may install the plugin on a single development website. To use this option ensure that the test site is installed on localhost, 127.0.0.1, wpengine.com or a subdomain that starts with: ‘staging.‘ or ‘dev.‘
This may be because a javascript that runs in the background has been blocked by a security plugin. To confirm, right click inside the page and choose “Inspect”. Click on the console tab and look for an error that indicates that a 403 or 500 error have occured. It will be red and easy to Read More »
This may be because a javascript that runs in the background has been blocked by a security plugin. To confirm, right click inside the page and choose “Inspect”. Click on the console tab and look for an error that indicates that a 403 or 500 error have occured. It will be red and easy to Read More »
The WP ADA Compliance Plugin is designed to automatically convert absolute font sizes such as pixels or points to ems or percentages which scale better in older browsers. At one time this was an important accessibility issue but since modern browsers allow absolute font sizes to be scaled this is no longer a problem as Read More »
If your report screen will no longer display. Try removing and reinstalling the plugin: Go to Web Accessibility > Settings. Choose the Miscellaneous tab. Scroll to the bottom and choose “Remove settings when the plugin is deleted”. Go to the plugins page and choose “Deactivate” next to WP ADA Compliance Check and then choose “Delete” Read More »
The WP ADA Compliance plugin has a variety of content filters designed to correct issues on your website. Rather than changing the database content, the content is filtered as it is displayed. This does not normally result in any detectable changes to the website content. If changes do occur here is how to identify and Read More »
This is normally caused by a caching plugin or server side caching such as PHP NGINX.
XThe accessibility of our website is taken very seriously. We strive to meet WCAG 2.2 AA Web Accessibility standards by routinely evaluating our website using automated evaluation tools and manual testing when required. As content changes we review and correct issues and are responsive to our users needs. If you encounter issues with our website, please report them so they may be corrected in a timely manner.
