Why are corrected issues not found when using the recheck option?
This is normally caused by a caching plugin or server side caching such as PHP NGINX.
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My website host is blocking my license key from being authenticated, what should I do?
Ask your hosting company/administrator to unblock alumnionlineservices.com. If you are unable to get your website host/administrator to remove the block feel free to contact us for additional instructions.
How do I ignore errors and view errors that have been ignored?
The Actions column on the Error Report is used to manage ignored errors. There are a variety of options for ignoring errors, including: the current error, all similar errors, the rule and the file. Once an error has been added to the ignore list, locate ignored errors by choosing “Ignored” from the “View” dropdown. The…
What features are included on the WordPress Editor screen?
The Plugin has several features that are integrated into the WordPress editor screen. WAVE Evaluation Tool & WC3 HTML Validation When viewing a page inside the editor simply click on the Evaluate with Wave or Validate HTML links to open the selected page for evaluation in WAVE or the WC3 HTML Validation Services. These links…
What is WAVE and why should I use it?
While the WP ADA Compliance Plugin will identify most issues that will commonly occur on your website it should be used along with the WAVE Web Accessibility Evaluation Tool and/or others tools to ensure complete compliance. Review of WCAG standards, use of screen reading software and some manual verification may also be required. The WAVE…
Correcting issues with report screen not loading.
If your report screen will no longer display. Try removing and reinstalling the plugin: Go to Web Accessibility > Settings. Choose the Miscellaneous tab. Scroll to the bottom and choose “Remove settings when the plugin is deleted”. Go to the plugins page and choose “Deactivate” next to WP ADA Compliance Check and then choose “Delete”…
Using Simple History to troubleshoot plugin errors
If you are experiencing issues during license key activation or server errors caused by the WP ADA Compliance plugin complete the following steps before contacting us for support: Install the free Simple History plugin Complete the steps that are know to cause the issues From your WordPress dashboard, select Home > Simple History In the…
