Troubleshooting

Why are issues in tables created with Ninja Tables not identified?

The Ninja Tables plugin appears to use client side programming to prepare and display its tables. Client side activities take place in the browser after the page has loaded. The WP ADA Compliance Plugin scans and filters content on the server side before a page loads therefore issues in Ninja Tables can not be identified Read More »

Troubleshooting issues with slow and long scans on large website?

Large Websites and Slow Scans The WP ADA Compliance Check plugin inspects every link and file on the installed website. This process takes time and can use a lot of server resources. If you notice that your website scan is not progressing it is likely due to a server error or an excessive number of Read More »

How do I troubleshoot theme and plugin conflicts?

Often problems that occur come from conflicts with other Themes or Plugins. Use these steps to determine if this is the case. First please check to make sure you have the latest versions of: WordPress WP ADA Compliance Check Go to your WordPress Dashboard, then to Plugins > Installed Plugins. Disable all plugins except for Read More »

Why doesn’t the WAVE validation tool work with my website?

The WAVE evaluation link is powered with the WAVE tool by WebAim. Links to WAVE are provided for convenience only,  the WP ADA Compliance Plugin and AlumniOnline Web Services LLC are not affiliated with WAVE or WebAim in anyway. If it is not working on your website it is most likely because your web server Read More »

What are the System/Server Requirements for the WP ADA Compliance Check Plugin?

Linux/Unix, Apache webserver with MYSQL and PHP 5.6, PHP 7 >, or PHP 8. Suggested PHP Settings: max_execution_time: 300, memory_limit: 256MB or 700MB for PDF scans To use content filtering features such as auto correction of issues, Multibyte String and Fileinfo Extensions must be enabled in PHP Tested on WordPress 4.6 up to the latests version and Read More »

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