How long will I receive support and updates?
Support and updates are free of charge for one year. Users may renew their license to extend support and updates at the end of the license period.
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How can I do a full content scan of my website?
Click on “Error Report” under the We Accessibility menu and choose, “Quick Scan” or “Crawl & Scan”. Quick Scan: is used when you have already completed a full scan of your website and would like to quickly get through a scan of known content. This option will always scan content found within Wordpess but may…
WCAG 2.2 & Section 508 Compliance
The WP ADA Compliance Plugin evaluates content for WCAG 2.1, WCAG 2.2 or Section 508 Web Accessibility Standards. For each issue that is detected, easy to follow instructions are provided along with error references and links to additional information to improve understanding of the problem. Since not all issues can be automatically detected, the plugin…
Can I get a refund?
If you are not completely satisfied, deactivate the license key, remove the plugin from your website and report it to us within 30 days of purchase and we will issue a refund minus a 4% processing fee. Note: Before requesting a refund the plugin must be removed from your website as follows: Go to Settings…
If I correct all the issues listed in WP ADA Compliance will my website be completely compliant?
WP ADA Compliance will identify many issues that would commonly occur on your website but it should be used along with the WAVE Web Accessibility Evaluation Tool and/or others tools to ensure complete compliance. Review of WC3 standards and some manual verification is required to ensure compliance. Review a list of issues that WP ADA…
How do I install the WP ADA Compliance Plugin?
Overview WP ADA Compliance Check Pro is a stand alone plugin and must be installed separate from the basic version. Please refer to the applicable section below for installation instructions. New Install The WP ADA Compliance Check is easy to install: Updates Updates are installed from the plugin screen, like any other WordPress plugin. A…
Why do I not see the Presentation Only option under the Format drop down in my editor?
If the “Format” selector is not visible on your editor screen you may need to install TinyMCE Advanced to enable this option. If that does not correct the problem your WordPress Theme or another plugin may be incorrectly configured to add the Format dropdown. Ensure that it is configured to merge the two arrays as…
