Can I get a refund for my WP ADA Compliance Online Subscription?
If you are not satisfied for any reason, report it to us within 30 days of purchase and we will issue a refund. All refunds will be prorated and have a 4% processing fee deducted.
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If I correct all the issues listed in WP ADA Compliance will my website be completely compliant?
WP ADA Compliance will identify many issues that would commonly occur on your website but it should be used along with the WAVE Web Accessibility Evaluation Tool and/or others tools to ensure complete compliance. Review of WC3 standards and some manual verification is required to ensure compliance. Review a list of issues that WP ADA…
How do I ignore errors and view errors that have been ignored?
The Actions column on the Error Report is used to manage ignored errors. There are a variety of options for ignoring errors, including: the current error, all similar errors, the rule and the file. Once an error has been added to the ignore list, locate ignored errors by choosing “Ignored” from the “View” dropdown. The…
Why are corrected issues not found when using the recheck option?
This is normally caused by a caching plugin or server side caching such as PHP NGINX.
Does WP ADA Compliance evaluate websites coded to the Accessible Rich Internet Applications (WAI-ARIA) standard?
Our WP ADA Compliance Check Plugin and WP ADA Compliance Online will evaluate html code formatted using HTML 4, HTML 5 and Accessible Rich Internet Applications (WAI-ARIA) standards.
What do the View filters mean on the error report screen?
Current – includes errors that are still being reviewed and corrected and that have not been marked “ignored”. Ignored – includes errors that you have determined to be false positives and have been marked “ignored”. All – includes both ignored errors and those that have been identified and are still being reviewed and corrected.
Can WP ADA Compliance Check be used on non wordpress websites?
The WP ADA Compliance Check plugin is a WordPress plugin and must be used on a WordPress or Classic Press website but each plan includes access to WP ADA Compliance Online which is our cloud based web accessibility scanner. WP ADA Compliance Online can be used to identify issues on any website. Please note that…
