Why are corrected issues not found when using the recheck option?
This is normally caused by a caching plugin or server side caching such as PHP NGINX.
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How do I install the WP ADA Compliance Plugin?
Overview WP ADA Compliance Check Pro is a stand alone plugin and must be installed separate from the basic version. Please refer to the applicable section below for installation instructions. New Install The WP ADA Compliance Check is easy to install: Updates Updates are installed from the plugin screen, like any other WordPress plugin. A…
Why are issues in tables created with Ninja Tables not identified?
The Ninja Tables plugin appears to use client side programming to prepare and display its tables. Client side activities take place in the browser after the page has loaded. The WP ADA Compliance Plugin scans and filters content on the server side before a page loads therefore issues in Ninja Tables can not be identified…
Can I get a refund?
If you are not completely satisfied, deactivate the license key, remove the plugin from your website and report it to us within 30 days of purchase and we will issue a refund minus a 4% processing fee. Note: Before requesting a refund the plugin must be removed from your website as follows: Go to Settings…
Is the cost for the WP ADA Compliance Plugin a onetime, annually or monthly payment?
It depends whether you purchase a subscription or flexible pricing plan. WP ADA Compliance Online subscription plans include our WP ADA Compliance Check WordPress Plugin and premium access to our online scanner which can be used to check any non-Wordpress websites. Subscription plans includes unlimited support and updates and must be renewed annually to continuing…
How can I add alternate text to links enclosing font-awesome icons?
Defining Custom Aria-Label Values for font-awesome Icons Non image icons such as font awesome are frequently used inside links without link text. Either a title or aria-label attribute must be used to provide alternate text. The WP ADA Compliance plugin will add aria-label attributes to these links when possible. Conversion will take place based on…
How do I remove the plugin from my website?
Go to Settings > Web Accessibility Settings Click on the License Key button Enter the license key received in your purchase email and click “Deactivate”. Go to Plugins > Installed Plugins Locate the WP ADA Compliance Plugin and click “Deactivate” and then “Delete”
