Why are corrected issues not found when using the recheck option?
This is normally caused by a caching plugin or server side caching such as PHP NGINX.
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What features are added to the media library?
The plugin adds an accessibility issues filter to the media library which allows you to quickly identify images that are missing or invalid alternate text. The fact that images are missing alternate text while in the Media Library may not be a problem but many websites are designed to dynamically place images on parts of…
How do I update the plugin?
Updates are free for the first year. Updates are installed from the plugin screen, like any other WordPress plugin. A notice will be displayed next to the plugin name in the list. Simply choose “update now”.
Where can I learn more about the requirement for ADA compliance?
Start with access-board.gov for an overview of the most recent legal requirements. Then checkout webaim.org to learn how to comply. Use or self paced web accessibility training plan to learn how to make your website more accessible
How do I troubleshoot problems with Content Filters on my website?
The WP ADA Compliance plugin has a variety of content filters designed to correct issues on your website. Rather than changing the database content, the content is filtered as it is displayed. This does not normally result in any detectable changes to the website content. If changes do occur here is how to identify and…
Can I get a refund?
If you are not completely satisfied, deactivate the license key, remove the plugin from your website and report it to us within 30 days of purchase and we will issue a refund minus a 4% processing fee. Note: Before requesting a refund the plugin must be removed from your website as follows: Go to Settings…
Web Accessibility Widget Placement and Repositioning
Learn more about the WP ADA Compliance Check Accessibility Widget! Web Accessibility Widget Settings Under the Widget tab of the web accessibility settings you may choose either a top or bottom placement for the widget which will place it in the upper right or lower right corner respectively. If the web accessibility widget overlays a…
